Frequently Asked Questions

Are all Baume & Mercier watches produced in Switzerland?

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Can I easily change the bracelet of my watch ?

Some of our watches have an interchangeable strap system which gives you the ability to personalize your watch
> Visit our Watches section
You can also order a second strap when buying your Baume & Mercier watch:
for your strap changes, you may need the assistance of a Baume & Mercier authorized retailer.
For more information, please read our Customer Service section

Are Baume all & Mercier produced watches in Switzerland?

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How can I find a product on the Sapa Website?

If you are looking for a specific product and know its name or product reference, try using the search box. If you are not looking for anything specific, you might want to use the menu navigation. Once you are on a product listing page, you can refine your results by using the filter tool.

How do I know if you have received my order?

As soon as we have received your order, you will receive an email with the order and payment confirmation. If you do not receive an email from us, please check your Spam folder. Once your order has been shipped, you should receive a shipment confirmation email.